"Light and joyfulness are joined at the hip, since light-hearted people are optimistic, cheerful and happy. When people such as these find themselves in dark situations, the inner light seeping out of them is as reassuring as the brilliance of a flashlight in a blackout. In all great spiritual traditions, the Divine Mystery while known by countless holy names is also universally known as Light. Light hearted people then are God-hearted people and only the God hearted people leak God. Since they don't generate their own light, their luminosity never dims regardless of how dark or dismal are the eclipses of daily events."
"What gives comfort to those who are burdened is simply a full-hearted listening to their laments over their sad situation. A wise listener knows that when someone is burdened by misfortune, his or her greatest need is simply to talk about it and to be heard. Non-advice-giving listening heals by being supportive and sympathetic. Listeners rotate their attention away from themselves so as to fully focus on the other person's needs. "
(excerpt from "Chasing Joy" by Edward Hays)